About the Company
Vail Resorts is the world’s leading mountain resort company, committed to delivering an Experience of a Lifetime to our guests and employees. We operate 37 resorts across North America, including the iconic Whistler Blackcomb, a premier four-season destination with unparalleled skiing and riding. Join our team and be part of a vibrant community dedicated to outdoor adventure and exceptional service.
Job Description
We are seeking enthusiastic and dedicated individuals to join our Ski Resort Staff at Whistler Blackcomb for the upcoming winter season. Various positions are available across departments including lift operations, guest services, food & beverage, rental operations, and retail. This is an exciting opportunity to live and work in one of Canada’s most breathtaking mountain towns, with comprehensive visa sponsorship and staff housing provided for eligible international applicants. If you are passionate about the outdoors, customer service, and ready for an unforgettable experience, we encourage you to apply!
Key Responsibilities
- Provide exceptional guest service, ensuring a positive and safe experience for all visitors.
- Operate and maintain resort equipment, such as ski lifts, according to safety protocols (for lift operations roles).
- Assist guests with inquiries, directions, and product information (for guest services and retail roles).
- Prepare and serve food and beverages, maintain cleanliness standards, and handle transactions (for food & beverage roles).
- Manage equipment rentals, fittings, and maintenance checks (for rental operations roles).
- Collaborate effectively with team members across various departments to ensure seamless resort operations.
- Adhere to all company policies, safety procedures, and local regulations.
Required Skills
- Fluent in English (reading, writing, and verbal communication).
- Ability to work in a fast-paced, dynamic outdoor environment.
- Strong interpersonal and communication skills.
- Customer service-oriented mindset.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Physical stamina to perform job duties, which may include standing for long periods, lifting, and working in varied weather conditions.
Preferred Qualifications
- Previous experience in hospitality, tourism, or outdoor recreation.
- Prior experience working in a ski resort or similar seasonal environment.
- Proficiency in additional languages is an asset.
- Valid driver's license (for certain roles like transportation or maintenance).
Perks & Benefits
- Comprehensive visa sponsorship for eligible international applicants.
- Subsidized staff housing in Whistler.
- Complimentary Whistler Blackcomb ski pass.
- Discounts on retail, food & beverage, and lodging at Vail Resorts properties.
- Access to exclusive employee events and activities.
- Opportunities for career growth and professional development within Vail Resorts.
- Medical and dental benefits for eligible full-time employees.
- A vibrant and inclusive work environment in a world-class resort town.