About the Company
Guaranty Trust Bank (GTBank) is a leading African financial institution with a reputation for innovation, service excellence, and corporate social responsibility. We are committed to fostering a dynamic work environment where employees can thrive, learn, and contribute to our continuous growth and success. Join our vibrant team and be a part of a bank that is building the future of financial services.
Job Description
We are seeking a highly motivated and enthusiastic Entry-Level Hybrid Receptionist / Admin to join our team in Ikeja. This role is perfect for an individual who is eager to start their career in a professional corporate environment, providing crucial support to our operations. You will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience, while also performing various administrative tasks to support daily office functions. This is a hybrid role, requiring a balance of in-office and remote work days.
Key Responsibilities
- Greet and welcome visitors with a professional and friendly demeanor, directing them appropriately.
- Answer, screen, and forward incoming phone calls, taking messages as needed.
- Manage and coordinate meeting room bookings and ensure they are well-prepared.
- Handle incoming and outgoing mail, packages, and deliveries.
- Perform general administrative duties such as filing, photocopying, scanning, and data entry.
- Maintain office supplies inventory and place orders when necessary.
- Assist with scheduling appointments and maintaining calendars for senior staff.
- Support various departments with ad-hoc administrative tasks as required.
- Ensure the reception area is tidy and presentable at all times.
Required Skills
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Ability to multi-task and prioritize tasks effectively.
- Professional appearance and attitude.
- High level of integrity and discretion.
- Customer service-oriented approach.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality).
- Familiarity with office equipment (e.g., printers, scanners, projectors).
- Basic knowledge of administrative procedures.
- OND/HND/B.Sc. in Business Administration or a related field (or equivalent practical experience).
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive health insurance package.
- Paid time off and public holidays.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
- Employee banking benefits.
- Exposure to a leading financial institution.